Refund policy

At Gifting Studio, we want you to be completely satisfied with your purchase. Please read our return and refund policy carefully.

Returns

  • We accept returns within 7 days of delivery.
  • Items must be unused, in their original packaging, and in the same condition as received.
  • Personalized or customized gifts are non-returnable unless they arrive damaged or defective.

Refunds

  • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
  • Approved refunds will be processed within 5–7 business days to your original payment method.
  • Shipping charges are non-refundable.

Damaged or Defective Items

  • If you receive a damaged or defective item, please contact us within 48 hours of delivery with photos at info@giftingstudio.pk.

How to Initiate a Return

  • Email us at info@giftingstudio.pk with your order number and reason for return.