Refund policy
At Gifting Studio, we want you to be completely satisfied with your purchase. Please read our return and refund policy carefully.
Returns
- We accept returns within 7 days of delivery.
- Items must be unused, in their original packaging, and in the same condition as received.
- Personalized or customized gifts are non-returnable unless they arrive damaged or defective.
Refunds
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed within 5–7 business days to your original payment method.
- Shipping charges are non-refundable.
Damaged or Defective Items
- If you receive a damaged or defective item, please contact us within 48 hours of delivery with photos at info@giftingstudio.pk.
How to Initiate a Return
- Email us at info@giftingstudio.pk with your order number and reason for return.